Important Notification of Damage and Temporary Closure to Samuel Smith & Son NSW Warehouse

The Sydney office of fine wine distributors Samuel Smith & Son and Negociants Australia will be temporarily closed following extensive damage to its Alexandria premises during Saturday’s hail storm.

Samuel Smith & Son NSW General Manager Greg Pullen said the national distributor will do everything it can to continue to service its NSW accounts, although delays are expected.

 “We appreciate the patience and understanding of our customers at this difficult time – please know we are doing everything we can to ensure the impact to our customers is as minimal as possible,” Pullen said.

 “Our warehouse sustained extensive damage during Saturday afternoon’s storm, with the weight of the hail causing the roof of our warehouse to collapse. This subsequently caused water damage through our office.

 “At this stage we cannot access any stock currently housed in our Sydney warehouse.”

 Mr Pullen said alternative warehouse space was being sought immediately, with plans to urgently ship replacement stock to NSW from Samuel Smith & Son’s head warehouse in the Barossa.

 “The Samuel Smith & Son office will be closed on Monday, and likely beyond, while it is being assessed for damage,” Pullen said.

 “However, there are several teams working behind the scenes to ensure the impact on our retail and on-premise customers is minimal.

 “Once we have secured temporary warehouse space, the next step will be to set up our IT systems.

 “We ask that during this time all trade enquiries please be directed to our National Sales office on 08 8112 4212.”